Travelbuzzes Privacy Policy

  1. TRAVELBUZZES APPROACH TO PRIVACY

1.1 The website or app that is linked to this privacy policy is operated by NegoS („we“ or „us“).

1.2 We appreciate your interest in our website (our „site“) or our app (our „app“). Privacy protection is very important to us and we are committed to protecting you and respecting your privacy. This privacy policy sets out information about how we collect, store, process, transfer, share and use data that identifies or is associated with you (hereinafter „personal information“).

1.3 For the purposes of the Data Protection Act, NegoS is the data controller of personal information we hold about you.

1.4 You should also be aware that we use cookies to store and access information whilst providing access to our site or our app. You can find out more about our use of cookies in our cookie policy.

  1. PERSONAL INFORMATION WE COLLECT ABOUT YOU AND HOW WE USE IT

2.1 We collect personal information about you when you voluntarily submit information directly to us, our site or our app. This can include information you provide to us when you apply to become a member, complete a form, purchase any breaks using our platform, correspond with us, subscribe to our mailing lists, newsletters or other forms of marketing communications, respond to a survey, enter a promotion or use some other feature of our website or app.

2.2 We also collect personal information from you indirectly such as information about the pages you look at on our site or our app or the device you use to view our site or connect to our app with.

2.3 The list below sets out the categories of personal information we collect about you and how we use that information.

Contact details: We collect contact information such as your name, your email address, your telephone number and physical addresses associated with your account or any bookings your place using our service. We will use your contact details so that we can communicate with you directly about the services we provide and about queries, issues or concerns you or other users have.

Booking Information: When you book a break through our platform, or are a member of a group booking made through our platform we may need to collect additional information required to process your booking including passport numbers, information about any disability you have, dietary requirements and/or religious beliefs. We collect this information solely to allow us to process your booking and pass it on to the relevant third parties (such as airlines, hotels and appropriate public authorities) as necessary to complete your travel arrangements.

Comments and opinions: When you contact us directly, e.g. by email, phone, post or by completing an online form we will record your comments and opinions. We will also record comments and opinions you express when responding to surveys, entering competitions or taking part in promotions we run. We will use your comments and opinions to address your queries, issues and concerns and improve our service. We will also use comments and opinions you express (when responding to surveys, entering competitions or taking part in other promotions) to determine offers that may be of interest to you and to send you marketing communications in accordance with your marketing preferences.

Payment and transaction information: We keep records of the breaks you purchase from us and the payment method you use for the transaction. We will use payment and transaction information to process payment for any break you purchase from us. Although we keep records of any transactions you make through the site or app, we do not store any financial details such as your credit card numbers as we use a third party payment provider to process any payments you make through the site. We will also use your transaction information and history to determine travel offers that may be of interest to you and send you marketing in accordance with your marketing preferences.

Website and app login details: Where you create an account with us we will hold your user name and password details so that we can keep your account secure. Where you are provided with the option to log-in using a social network, for example using Facebook, we will not be provided with your password or other account login details for those accounts. We will only be provided with your email and name. We will not post to your social network or to your friends, followers or contacts without your consent. Your preferences: We hold information about the preferences you set for notifications, marketing communications and how our site and app are displayed to you. We will use your preference settings for the purpose of providing notifications, sending marketing communications and displaying our site in accordance with your choices.

Information about how you use and connect to our site or our app: We collect information about how you use our site or our app such as the pages you view on our site or our app, the time you access our site or our app and how long you use it for, the website from where you came to our site or our app or go to after leaving our site or our app and any selections and choices you make when using our site or our app.

We also collect information about the computer, tablet, smartphone or other electronic device you use to connect to our site or our app. This information can include details about the type of device, unique device identifying numbers, operating systems, browsers and applications connected to our site or our app through the device, your Internet service provider or mobile network, your IP address and your device’s telephone number (if it has one).

Typically, the information we collect about how you use or connect to our site is associated with your device and not you as a named individual. However, if you are logged into a registered account you have with us this information may also be associated with you directly.

We use information about how you use and connect to our site and our app to present our site or our app to you on your device and to determine offers that may be of interest to you for marketing purposes.

Information about your location: Other than information you choose to provide to us, we do not collect information about your precise location. Your device’s IP address may help us determine an approximate location. We may use an approximate location to ensure content on our site is relevant to the area, city, state or country you are using your device in. We will not collect or track your exact location without your consent. Where necessary we will seek your consent before using information about your exact location.

Information provided by other users: Sometimes, other visitors to our site or users of our app provide information that is associated with you. We will use personal information about you that is contained in private messages sent to us by other users to fulfil and deliver booking receipts and to respond to any query, issue or concern they raise. Where users of our site or our app want to invite you to use our site, our app or to share information with you about our service or offers we will use personal information that they provide about you to assist them in doing this. We will only do this though where they indicate that you have provided your consent for them to communicate with you in this way.

Information about fraudulent or criminal activity relating to your account: We will use information about fraudulent or criminal activity relating to your use of our site or our app for the purposes of detecting and preventing fraud or crime.

All personal information: We will use all the personal information we collect to monitor and improve our site, our app and our procedures and processes. We also use the personal information we collect to help us develop new products and services. Our use of your personal information in this way will not result in information that was not previously publicly available being made public on our site or through our app.

2.4 At various places on our site or our app you may be requested to enter certain personal information. Personal information that must be provided in order to avail of the booking services offered will be indicated at the time of collection. Other personal information that you are not required to provide in order to receive our services may be voluntarily given and you are free to decide not to give such personal information.

2.5 We may anonymise and aggregate any of the information we collect (so that it does not directly identify you). We may use anonymised information for purposes that include testing our IT systems, research, data analysis, improving our site and developing new products and features.

  1. INFORMATION WE SHARE WITH THIRD PARTIES

3.1 We may share your personal information with the following parties:

(a) Companies in the same group of companies as us: our subsidiaries (i.e. any organisation we own or control) or our holding company or ultimate holding company (i.e. any organisation that owns or controls us) and any subsidiaries they own. These companies will only use your personal information in the same way as we can under this privacy policy.

(b) Hotel and travel operators: we will share personal information which is required by the hotels and travel operators that you purchase your hotel or package holiday with so that they can arrange your booking.

(c) Service providers and advisors: third parties who provide a service to us. For example, third party service providers help support our IT infrastructure, process payments from you on our behalf, develop analytical information for us about our products and services and provide professional services such as legal and accountancy services. These third parties will only be allowed to use your personal information in accordance with our instructions and will be required to keep your information secure.

(d) Purchasers of our business: personal information may be disclosed or transferred to buyers or perspective buyers of our business or any of our assets as part of any such sale.

(e) Law enforcement, regulators and other parties for legal reasons: third parties who we are under a legal obligation to disclose your personal information to or to whom we need to disclose your personal information to protect our rights, property or safety or to protect the rights, property or safety of others. For example, we may provide information to the United States Customs and Border Protection agencies if you are travelling to the USA. We may also disclose personal information to third parties to help detect and investigate illegal activities and breaches of any agreement we have with you.

3.2 We do not disclose information about identifiable individuals to anyone else except as set out above. We may provide third parties with aggregate statistical information and analytics about users of our site or our app but we will make sure no one can be identified from this information before we disclose it.

  1. MARKETING AND ADVERTISING

4.1 Our service is about providing you with the latest hotel and package travel offers. When you sign up to our service, you recognise that we will contact you regularly with information about the travel offers we market. Most marketing messages we send will be by email but occasionally we may also contact you by post or phone. If you are using our app we may also send you push notifications. If you do not want to receive marketing messages from us, you will be able to tell us by changing your marketing preferences in your account.

4.2 You can also change you marketing preference at any time by following the instructions outlined below.

Email – click on the unsubscribe link at the bottom of our marketing emails. If you have an online account with us you may also be able to opt-out of marketing emails through your account settings. You can also visit the “Profile” section of our site to manage the frequency of our communications to you.

4.3 Where you have given us permission to do so, we may share your contact details with selected third parties so that they can provide you with information about travel offers that they believe may be of interest to you. We will only do this if you have given us your express consent to do so.

4.4 If you decide you no longer want us to share your contact details with selected third parties for marketing purposes, you can let us know by contacting us using our contact details at the end of this privacy policy. If you have an online account with us you may also be able to tell us not to share your contact details with third parties through your account settings.

  1. ONLINE ADVERTISING

5.1 We, or our advertising partners, may show advertisements to you on our site, our app or on other websites or apps. To do this we, or our advertising partners, may collect information about how you use or connect to our site, our app or the types of other web pages, social media services, content and ads you, or others who are using the device you connect to our site or app with, interact with, visit or view. The information collected might also include the IP address of the device you connect to our site or our app.

We, or our advertising partners, use the information that is collected to make sure the adverts you see either on our site, our app or other parties’ websites and apps (where our partners have advertising space) are more relevant to you.

Typically cookies and similar technologies are used to provide this type of advertising. You can find out more about cookies and how to manage their use by reading our cookie policy.

  1. STORING AND TRANSFERRING YOUR PERSONAL INFORMATION

6.1 Cookies and Local Storage: we may store information (which may include personal information) locally on your device using cookies and other browser and application storage methods. For further information please see our cookie policy.

6.2 Security: we implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, change, or damage.

6.3 International Transfers of your Personal Information: the personal information we collect may be transferred to and stored in countries outside of the jurisdiction you are in. Some of these jurisdictions offer differing levels of protection in respect of personal information and may, in certain instances, be less protective than the jurisdiction you are typically resident in. We will take all reasonable steps to ensure that your personal information is treated securely and in accordance with applicable law and this privacy policy.

  1. ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

7.1 You have the following rights in relation to your personal information: (i) the right to be informed about how your personal information is being used; (ii) the right to access the personal information we hold about you; and (iii) the right to request the correction of inaccurate personal data we hold about you and to request the blocking or deletion of your personal information where the processing does not comply with local data protection laws. To exercise any of the above rights, or if you have any questions relating to your rights, please contact us by using the details set out in the „Contacting us“ section below.

7.2 If there is personal information which you think we hold, please contact us using the contact details set out in the “Contacting us” section below. Please provide as much information as you can about the personal information you are looking for and we will be happy to try and help you find it.

  1. LINKS TO THIRD PARTY SITES

Our site may, from time to time, contain links to and from third party websites of our partner networks, advertisers, partner merchants, news publications, retailers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.

  1. CHANGES TO THIS POLICY

We may update this privacy policy from time to time and so you should review this policy periodically. When we change this privacy policy in a material way, we will update the „last modified“ date at the top of this privacy policy. Changes to this privacy policy are effective when they are posted on this page.

  1. NOTICE TO YOU

If we need to provide you with information about something, whether for legal, marketing or other business related purposes, we will select what we believe is the best way to get in contact with you. We will usually do this through email or by placing a notice on our site. The fact that we may send notices to you will not stop you from being able to opt out of certain types of contact as described in this privacy policy.

  1. CONTACTING US

Questions, comments and requests regarding this privacy policy are welcome and should be addressed to:

NegoS, Patricia Hochstädter Am Hartfeld 16 86495 Eurasburg Germany support@Travelbuzzes.com

 

Travelbuzzes Cookie Policy

Summary

This cookie policy explains what cookies are and how NegoS („we“, „us“ or „our“) uses them on www.Travelbuzzes.com (our „site“). We encourage you to read the policy in full so that you can understand what information we collect using cookies and how that information is used.

By using our site you are agreeing that we can use cookies in accordance with this policy. You can usually change the settings of your browser to modify the permissions you give to us and third parties for the storing of and gaining access to cookies on your device.

What are cookies?

Cookies are text files, containing small amounts of information, which are downloaded to your browsing device (such as a computer, tablet or smartphone) when you visit a website. Cookies can be recognised by the website that downloaded them – or other websites that use the same cookies. This helps websites know if the browsing device has visited them before.

What are cookies used for?

Cookies do lots of different jobs, like helping us understand how our website is being used, letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

What types of cookies are used by Travelbuzzes?

The types of cookies used on our site http://www.travelbuzzes.com/can generally be put into one of the following categories: strictly necessary; analytics; functionality; advertising; and social media. You can find out more about each of the cookie categories in the table below.

Strictly Necessary Cookies: These cookies are essential to make our site work. They enable you to move around the site and use its features. Without these cookies, services that are necessary for you to be able to use our site such as accessing secure areas cannot be provided.

Analytics Cookies: These cookies collect information about how people are using our site, for example which pages are visited the most often, how people are moving from one link to another and if they get error messages from certain pages. All information these cookies collect is grouped together with information from other people’s use of our site on an anonymous basis. Overall, these cookies provide us with analytical information about how our site is performing and how we can improve it.

Functionality Cookies: These cookies allow us to remember choices you make and tailor our site to provide enhanced features and content to you. For example, these cookies can be used to recognise you when you return to our website by remembering your user name, language choice or country selection, they can also be used to remember changes you’ve made to text size, font and other parts of pages that you can customise and to speed up searches.

Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information may be shared with other organisations such as advertising partners. This means after you have been to our site you may see some advertisements about our services elsewhere on the internet.

Social Media Cookies: In order to enhance your internet experience and to make the sharing of content easier, some of the pages on our website may contain tools or applications that are linked to third party social media service providers such as Facebook, Twitter or Google+. Through these tools or applications, the social media service provider may set its own cookies on your device. We do not control these cookies and you should check the social media service provider’s website for further details about how they use cookies.

How long will cookies stay on my browsing device?

The length of time a cookie will stay on your browsing device depends on whether it is a „persistent“ or „session“ cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your browsing device after you have finished browsing until they expire or are deleted.

First and third-party cookies

„First party cookies“ are cookies that belong to us and that we place on your device. „Third-party cookies“ are cookies that another party places on your browsing device when you visit our site.

Third parties setting cookies from our website will be providing a service to us or a function of the site but we do not always control how third party cookies are used. You should check the third party’s website for more information about how they use cookies.

How to manage cookies from this site

You can withdraw or modify your consent to our use of cookies at any time. If you want to withdraw or modify your consent, you can usually use the browser that you are viewing this site through to define the conditions of storing or gaining access to cookies and in particular to enable, disable or delete cookies. To do this, follow the instructions provided by your browser (usually located within the „Help“, „Tools“ or „Edit“ settings). Please note that if you set your browser to disable cookies, you may not be able to access secure areas of the site and other parts of the site may also not work properly.

You can find out more information about how to change your browser cookie settings at www.allaboutcookies.org.

Some third parties may use Advertising Cookies to help gather information about your browsing activity so that they can deliver website advertising to you that is relevant to your interests. The advertising industries in the EU have developed a scheme to help you opt-out of receiving cookies used for these purposes. You can find out more about the EU scheme from www.youronlinechoices.eu.

Changes

Information about how cookies are used by us may be updated from time to time, so please check back on a regular basis for any changes.

The last modification date of this document is shown at the bottom of this page.

Questions

If you have any questions about this cookie policy, please contact us by email at support@Travelbuzzes.com

These policies were last modified on 27/05/2016